How to save incoming messages sent to non-existent or incorrect email addresses in your domain.

Set up a catch-all address

A catch-all address ensures that messages sent to an incorrect email address for a domain are still received, we can set up a routing rule for the same.

  • From the Google workspace admin console, go to Apps
  • This will open up Google Workspace, then select Gmail
  • This will open the Gmail settings, and from that select Routing

 

  • Click on the Routing and select Add another Rule

 

 

Here we are going to create a new email routing rule

Follow the below steps on creating the new routing rule

1) Give a routing Name

2) Select Inbound 

3) For the above type of message do the following> Select Modify message

 

4)Check the Change Envelope Recipient box

5)Select the Replace Recipient option and enter the catch-all address to which you want these emails to be routed.

 

 

6)  Scroll down and click on show options



 

7) Under (B) Account types to affect Check the unrecognized/catch-all box, and make sure the Users and Groups boxes are unchecked

8) (Optional) To apply this setting only to senders or recipients that you specify:

  • Under the Envelope filter, check one or both boxes.
  • Click the menu and select an option for matching sender and recipient addresses.
  • Enter an email address, pattern, or group to match.
  • Repeat for all senders and recipients.

            9) Click on SAVE.