--- title: How to find messages with Email Log Search? description: Email Log Search --- [Skip to content](https://support.econz.net/customer/how-to-find-messages-with-email-log-search#main-content) English Show submenu for translations [Customer portal](https://support.econz.net/portal?hsLang=en) ![logo.jpg\]](https://support.econz.net/hs-fs/hubfs/logo.jpg?height=40&name=logo.jpg) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.econz.net/portal) - Go to Econz Website Go to Econz Website Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.econz.net/customer?hsLang=en) 2. [Google Workspace](https://support.econz.net/customer/google-workspace?hsLang=en) 3. [Users](https://support.econz.net/customer/google-workspace?hsLang=en#users) # How to find messages with Email Log Search? ## Email Log Search Use Email Log Search (ELS) to find and review email messages that people in your organization send and receive. You can find all messages within a specific time range, or search for messages by sender, date, or message ID. You can optionally download your ELS results to a Google Sheet or .csv file.  **ELS helps you:** - Find missing email messages, and troubleshoot why these messages weren’t delivered as expected. - Verify how your organization's email policies and rules affect your email flow and delivery. - Check the status of messages after they’re delivered, including information about message labels, message location, whether the message was marked as spam, and if the message was deleted after delivery. **With ELS, you can search for:** - Messages to or from specific people in your organization. - Messages by email address, IP address, or domain. - Messages within a default date range, or within a custom date range that you specify. - Messages sent to Google Groups, or to other mailing lists that include your users.  **For messages older than 30 days: ** - You can't search using a Google Group email address. - You must include both the recipient’s email address and the message ID in your search. - ELS provides [message post-delivery status](https://support.google.com/a/answer/2623280#post-delivery) only. [Message delivery status](https://support.google.com/a/answer/2623280#delivery) isn't available for messages older than 30 days. **Steps to Find messages with Email Log Search:** 1. In the Admin console, go to Menu \> Reporting \> Email Log Search. 2. Select a date range from the menu, or specify a range using the calendar  ![](https://support.econz.net/hs-fs/hubfs/undefined-2.png?width=444&height=244&name=undefined-2.png)   3\. Enter search criteria in any of the following fields:  - Sender—All or part of the sender's email address or Return-Path address. The sender's Return-Path address is contained in the message header. To search for an exact match, enter the complete email address and enclose it in quotes, for example, “[user@domain.com](mailto:user@domain.com)"  ![](https://support.econz.net/hs-fs/hubfs/undefined.png?width=624&height=187&name=undefined.png)   **Note:** When searching for a message sent to a group email address, search by message ID. Searching with the group address as the recipient won't show the delivery to individual group members. - Recipient—The recipient's complete or partial email address. - Sender IP or Recipient IP—The exact IP address of the sender or recipient. IP addresses that aren't exact don't return any messages in the search.   **Note:** When you search with Sender IP, the results might show a Google outbound IP address instead of the public outbound IP address for your domain. Gmail sends outgoing messages through Gmail servers, which use Google outbound IP addresses. - Subject—An email subject line or part of a subject line. This option is case-insensitive. For the message to be returned, the subject line text must match exactly the text you enter in this field. This search option isn’t available for all accounts.  ![](https://support.econz.net/hs-fs/hubfs/undefined-3.png?width=548&height=133&name=undefined-3.png) - Message ID—The unique message ID is located in the message header. If you also specify a date and time range, this option overrides the date and time range. Searching by Message ID returns matching messages, even if they're outside a specified date range. Visit [Trace an email with its full headers](https://support.google.com/mail/answer/22454) for instructions on how to find the message ID for different mail providers.  ![](https://support.econz.net/hs-fs/hubfs/undefined-1.png?width=624&height=135&name=undefined-1.png)   4. Click Search. Search results are returned within a minute or two. Sometimes, it can take up to          an hour. - Search results are limited to 1000 messages. - For multi-page results, use the arrows at the top or bottom of the message list to change pages. - Click a subject or message ID for message details, including delivery path and status. [Learn more](https://support.google.com/a/answer/2618876). - If you get too many results, try to [narrow your search](https://support.google.com/a/answer/2618874?hl=en&ref_topic=2618873#tips).  Please check the below-supporting article for your further reference: [Find messages with Email Log Search - Google Workspace Admin Help](https://support.google.com/a/answer/2618874?hl=en)    - [Google Workspace](https://support.econz.net/customer/google-workspace?hsLang=en#main-content) - [Reset and recover passwords](https://support.econz.net/customer/google-workspace?hsLang=en#reset-and-recover-passwords) - [Email issue](https://support.econz.net/customer/google-workspace?hsLang=en#email-issue) - [catch-all address](https://support.econz.net/customer/google-workspace?hsLang=en#catch-all-address) - [Download Google Data](https://support.econz.net/customer/google-workspace?hsLang=en#download-google-data) - [Gmail](https://support.econz.net/customer/google-workspace?hsLang=en#gmail) - [MX Records](https://support.econz.net/customer/google-workspace?hsLang=en#mx-records) - 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